When operational technology systems face cyber threats or operational disruptions, every second counts. BCG delivers rapid, expert OT incident response services designed specifically for critical industrial environments—from SCADA systems to manufacturing control networks. Our battle-tested protocols and specialized engineering team ensure minimal downtime, thorough threat containment, and complete system recovery while maintaining compliance with industry standards.
Comprehensive incident response capabilities tailored to the unique demands of operational technology and industrial control environments.
Round-the-clock activation support with rapid deployment of specialized incident management teams. Our emergency response experts provide immediate on-site or remote assistance to contain threats, minimize operational impact, and begin recovery procedures within hours of incident detection.
Comprehensive risk assessment services that identify vulnerabilities in OT environments before incidents occur. Our certified engineers evaluate SCADA systems, industrial networks, and control protocols to strengthen security posture and develop proactive defense strategies.
Specialized training in incident command systems for OT environments, delivered by experts with field experience. Role-based scenario training prepares your team to respond effectively to cyber incidents, operational disruptions, and coordinated attacks on critical infrastructure.
Realistic incident simulation exercises that test your organization's response capabilities under pressure. We design and facilitate tabletop exercises, functional drills, and full-scale simulations specific to OT threat scenarios including ransomware, supply chain attacks, and system failures.
Expert system administration support to safely restore OT systems to operational status following incidents. Our engineers provide 24/7 patching support, configuration management, and validation testing to ensure industrial systems return online securely and reliably.
Custom engineering services to integrate incident response tools with existing OT infrastructure. We develop secure communication bridges between IT and OT systems, enabling coordinated response without compromising industrial network isolation and safety protocols.
Within minutes of incident notification, our 24/7 emergency support team activates specialized response protocols. We immediately deploy monitoring tools and establish secure communication channels to assess the scope and severity of the OT incident across your industrial systems.
Leading organizations trust BCG's incident response expertise to protect their most critical operational technology systems.
Four decades of engineering excellence and real-world incident management experience protecting critical infrastructure.
Industry-leading stability with decades of experience engineering mission-critical systems for government, military, and critical infrastructure sectors.
Round-the-clock emergency response from our in-house engineering team with expertise in OT environments, ICS protocols, and industrial cybersecurity standards.
First and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant, ensuring standardized response protocols aligned with national frameworks.
ISO/IEC 27001:2013 certified provider with rigorous information security management practices protecting your sensitive OT infrastructure data throughout the incident lifecycle.
Experienced incident response professionals dedicated to protecting critical infrastructure.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic engagement initiatives, working directly with public safety agencies, emergency management organizations, and government entities to deliver mission-critical technology solutions. With deep expertise in the emergency management sector, Laura ensures that BCG's incident management systems meet the evolving needs of first responders and operations center personnel. Her role encompasses building partnerships with agencies nationwide, understanding their unique operational challenges, and coordinating the deployment of NIMS-compliant software and support services. Laura's commitment to customer success reflects BCG's core value of answering to customers, not stakeholders. She works closely with the engineering and support teams to translate field requirements into product enhancements, ensuring BCG's solutions remain at the forefront of emergency response technology. Her leadership helps agencies navigate complex procurement processes and implementation timelines while maintaining focus on mission-critical performance.
BCG responds to all types of OT incidents including ransomware attacks on industrial systems, unauthorized access to SCADA networks, malware infections in control systems, operational disruptions from cyber events, supply chain compromises affecting OT devices, insider threats, and coordinated attacks on critical infrastructure. Our team has specialized expertise in ICS protocols, industrial networks, and maintaining operational safety during incident response.
Our emergency response team is standing by 24/7 to assist with critical OT incidents affecting your industrial systems.
Information security management system certification
First incident management system fully compliant
Recognized among America's fastest growing companies
Contact our incident response experts to discuss your OT security needs, schedule a risk assessment, or establish emergency response protocols for your industrial systems.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.