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Incident Command Software for Emergency Response

Buffalo Computer Graphics delivers mission-critical incident command software trusted by FEMA, DoD, and emergency response agencies nationwide. With 43 years of proven performance in high-stakes environments, our NIMS-compliant DisasterLAN system provides the flexible, secure platform your team needs to coordinate multi-agency responses, track resources in real-time, and manage incidents from field operations to EOC command centers.

Emergency operations center team using incident command software on multiple screens

Our Incident Command Software Services

Comprehensive solutions from software deployment to training, support, and on-site activation assistance for all-hazards incident management.

Incident Management System Training

Expert-led training programs covering system operations, ICS principles, and scenario-based exercises. Our trainers bring real-world field and EOC experience from Fire, EMS, and Emergency Management backgrounds, with all staff trained through ICS 400 level.

Activation Support

On-site deployment of Incident Management Teams during large-scale emergencies. Our teams supplement your permanent staff with just-in-time training and operational support at EOCs, DOCs, field command posts, and private sector operation centers.

Gold Level Maintenance & Support

Enhanced 24/7 patching support with four emergency activation cases annually, multi-node server support, and 40 annual credits for custom BCG services. Includes priority access to new releases and hot fixes.

Platinum Level Support Package

Premium support featuring eight 24/7 emergency activation cases per year, rush delivery of organization-specific hot fixes, four-node server support, 240 custom service credits annually, and eight hours of on-site support.

Interoperability & Integration

Custom engineering services for seamless integration with existing systems. Our experienced team develops interoperability solutions that may benefit multiple customers, potentially at reduced or no cost when added to our core platform.

System Administration Support

Comprehensive administrative services including application updates, dashboard creation, performance monitoring, role and security group management, system configuration, user account management, and workflow optimization.

Proven in Critical Operations

NIMS-Compliant Software Built for Real-World Incident Command

Our DisasterLAN platform is the first and only incident management system fully evaluated and approved by FEMA's NIMS STEP program. Designed with input from emergency managers who operate under pressure, it eliminates the disconnect between training and real-world response. Whether you need cloud flexibility or secure on-premises deployment, our modular architecture scales with your organization's needs while maintaining the robust performance required in high-stakes emergency environments.

First responders using incident command software on tablets in field command post
300+ Deployments

Trusted Nationwide

Emergency agencies across the U.S. rely on our software for mission-critical incident command operations.

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z
The BCG Advantage

Why Choose Buffalo Computer Graphics?

Four decades of engineering excellence delivering mission-critical software to emergency response organizations.

NIMS Compliance

First and only incident management system fully evaluated by FEMA's NIMS STEP program, ensuring complete alignment with national standards and interoperability requirements.

24/7 Emergency Support

U.S.-based technical support team available around the clock during activations, with quick response times and expert knowledge of all deployed systems nationwide.

Flexible Licensing

Bandwidth-based licensing model that eliminates per-seat pricing, allowing unlimited users and adapting to your organization's changing needs without surprise costs.

In-House Engineering

All software development completed by our experienced in-house team in New York, ensuring quality control, rapid customization, and deep product knowledge for superior support.

Meet The BCG Team

Dedicated professionals committed to your mission success.

Since 1982, Buffalo Computer Graphics has evolved from a radar simulation company into a trusted provider of mission-critical software for emergency management and maritime operations. Headquartered in Blasdell, New York, our privately-held company answers to customers, not stakeholders—a philosophy that drives our commitment to superior products and outstanding service. Our experienced engineering team develops all software in-house, ensuring quality and enabling rapid response to customer needs. With 43 years of stability and continuous growth, we've earned recognition as one of America's fastest-growing companies while maintaining the personal touch of a veteran-owned small business. Our team includes certified professionals trained through ICS 400 level, with subject matter experts from Fire, EMS, and Emergency Management backgrounds who understand the real-world demands of incident command operations.

43 YearsEngineering mission-critical software solutions
300+ DeploymentsAcross emergency agencies nationwide
ISO 27001 CertifiedMeeting rigorous information security standards

Frequently Asked Questions

What makes BCG's incident command software NIMS-compliant?

Our DisasterLAN system is the first and only incident management software fully evaluated by FEMA's NIMS STEP program. This evaluation confirmed complete compliance with NIMS and ICS principles, ensuring seamless interoperability with national emergency response frameworks and multi-agency coordination standards.

Can the software be deployed on-premises or in the cloud?

What level of support is included with the software?

How does the bandwidth-based licensing model work?

What training is available for new users?

Can the software integrate with our existing emergency management systems?

Is on-site support available during large-scale incidents?

What is the typical implementation timeline?

Need More Information About Our Software?

Connect with our emergency management software specialists for a personalized consultation.

Certified & Recognized

Awards and Recognition

ISO 27001 certification badge

ISO/IEC 27001:2013

Certified information security management system

FEMA NIMS compliance certification

FEMA NIMS STEP Approved

First fully compliant incident management system

Inc 5000 award recognition

Inc 5000 & Tech Fast 500

Recognized as fastest growing technology company

Ready to Enhance Your Incident Command Capabilities?

Complete the form below and our emergency management software specialists will contact you to discuss your organization's specific requirements and schedule a personalized demonstration.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com