Buffalo Computer Graphics delivers mission-critical incident command software trusted by FEMA, DoD, and emergency response agencies nationwide. With 43 years of proven performance in high-stakes environments, our NIMS-compliant DisasterLAN system provides the flexible, secure platform your team needs to coordinate multi-agency responses, track resources in real-time, and manage incidents from field operations to EOC command centers.
Comprehensive solutions from software deployment to training, support, and on-site activation assistance for all-hazards incident management.
Expert-led training programs covering system operations, ICS principles, and scenario-based exercises. Our trainers bring real-world field and EOC experience from Fire, EMS, and Emergency Management backgrounds, with all staff trained through ICS 400 level.
On-site deployment of Incident Management Teams during large-scale emergencies. Our teams supplement your permanent staff with just-in-time training and operational support at EOCs, DOCs, field command posts, and private sector operation centers.
Enhanced 24/7 patching support with four emergency activation cases annually, multi-node server support, and 40 annual credits for custom BCG services. Includes priority access to new releases and hot fixes.
Premium support featuring eight 24/7 emergency activation cases per year, rush delivery of organization-specific hot fixes, four-node server support, 240 custom service credits annually, and eight hours of on-site support.
Custom engineering services for seamless integration with existing systems. Our experienced team develops interoperability solutions that may benefit multiple customers, potentially at reduced or no cost when added to our core platform.
Comprehensive administrative services including application updates, dashboard creation, performance monitoring, role and security group management, system configuration, user account management, and workflow optimization.
Our DisasterLAN platform is the first and only incident management system fully evaluated and approved by FEMA's NIMS STEP program. Designed with input from emergency managers who operate under pressure, it eliminates the disconnect between training and real-world response. Whether you need cloud flexibility or secure on-premises deployment, our modular architecture scales with your organization's needs while maintaining the robust performance required in high-stakes emergency environments.
Emergency agencies across the U.S. rely on our software for mission-critical incident command operations.
Four decades of engineering excellence delivering mission-critical software to emergency response organizations.
First and only incident management system fully evaluated by FEMA's NIMS STEP program, ensuring complete alignment with national standards and interoperability requirements.
U.S.-based technical support team available around the clock during activations, with quick response times and expert knowledge of all deployed systems nationwide.
Bandwidth-based licensing model that eliminates per-seat pricing, allowing unlimited users and adapting to your organization's changing needs without surprise costs.
All software development completed by our experienced in-house team in New York, ensuring quality control, rapid customization, and deep product knowledge for superior support.
Dedicated professionals committed to your mission success.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic engagement initiatives, working directly with public safety agencies, emergency management organizations, and government entities to deliver mission-critical technology solutions. With deep expertise in the emergency management sector, Laura ensures that BCG's incident management systems meet the evolving needs of first responders and operations center personnel. Her role encompasses building partnerships with agencies nationwide, understanding their unique operational challenges, and coordinating the deployment of NIMS-compliant software and support services. Laura's commitment to customer success reflects BCG's core value of answering to customers, not stakeholders. She works closely with the engineering and support teams to translate field requirements into product enhancements, ensuring BCG's solutions remain at the forefront of emergency response technology. Her leadership helps agencies navigate complex procurement processes and implementation timelines while maintaining focus on mission-critical performance.
Our DisasterLAN system is the first and only incident management software fully evaluated by FEMA's NIMS STEP program. This evaluation confirmed complete compliance with NIMS and ICS principles, ensuring seamless interoperability with national emergency response frameworks and multi-agency coordination standards.
Connect with our emergency management software specialists for a personalized consultation.
Certified information security management system
First fully compliant incident management system
Recognized as fastest growing technology company
Complete the form below and our emergency management software specialists will contact you to discuss your organization's specific requirements and schedule a personalized demonstration.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.