As the crisis management landscape evolves toward 2032, organizations across government, healthcare, and corporate sectors require proven, scalable platforms that perform under pressure. Buffalo Computer Graphics delivers mission-critical incident management software trusted by FEMA, the U.S. Coast Guard, and 300+ deployments nationwide—engineered to unite teams, streamline response, and protect communities when every second counts.
Comprehensive solutions for emergency operations centers, field response teams, and mission-critical coordination across all hazards and industries.
Expert-led training in ICS principles, NIMS compliance, and system operations for EOCs, healthcare, transportation, and academic settings. Role-based skill builders and scenario-based exercises delivered by certified emergency management professionals with field and command center experience.
Enhanced 24/7 support with emergency activation coverage, assisted patching, multi-node server support, and 40 annual credits for custom services. Includes priority hot fixes, release webinars, and expedited technical assistance for business-critical incidents.
Premium support featuring 24/7 emergency activation, onsite assistance, rush delivery of critical fixes, and 240 annual service credits. Comprehensive coverage for up to 4 server nodes with dedicated technical resources and priority response for mission-critical deployments.
Onsite emergency response teams deploy to EOCs, DOCs, and field command posts during large-scale incidents. Certified IMT, IMAT, and IMST professionals supplement permanent staff, provide just-in-time training, and ensure operational continuity during crisis situations.
Custom engineering solutions connecting crisis management platforms with existing systems, databases, and communication tools. Decades of integration experience ensure seamless data exchange, unified situational awareness, and enhanced interagency coordination capabilities.
Complete administrative services including user management, role configuration, dashboard creation, performance monitoring, and workflow optimization. Available for implementation projects, specific initiatives, or ongoing full-time system administration.
The crisis management market demands platforms that combine real-time coordination, resource tracking, and secure communications in a single unified system. BCG's DLAN platform stands as the only FEMA NIMS STEP-certified solution, deployed across 300+ sites and proven in hurricanes, wildfires, public health emergencies, and multi-agency incidents. With flexible cloud or on-premise deployment, bandwidth-based licensing that scales with your needs, and U.S.-based engineering support available 24/7, organizations gain a platform built on 43 years of mission-critical software development and real-world emergency management expertise.
Organizations worldwide rely on BCG platforms to protect communities and coordinate critical response operations.
Four decades of engineering excellence, NIMS compliance, and unwavering commitment to mission-critical performance.
The only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with ICS principles and national interoperability standards.
Trusted by FEMA, U.S. Coast Guard, military installations, healthcare systems, and emergency management agencies across the nation and in 10+ countries.
All software development and technical support delivered by experienced in-house teams, ensuring rapid response, security, and customization capabilities without offshore dependencies.
Bandwidth-based licensing model scales with organizational needs instead of restrictive per-seat pricing. Deploy on secure cloud infrastructure or on-premise servers per your security requirements.
Meet the experts guiding BCG's mission-critical platform development.
Director of Strategic Engagement & Sales
Laura James leads Buffalo Computer Graphics' strategic engagement initiatives, bringing deep expertise in connecting emergency management agencies, public safety organizations, and critical infrastructure operators with crisis management technology solutions. As Director of Strategic Engagement & Sales, Laura drives BCG's mission to expand the reach of NIMS-compliant incident management platforms across government, healthcare, utilities, and corporate sectors. Her role encompasses relationship development with key decision-makers in emergency operations centers, consultation on platform deployment strategies, and ensuring customer success throughout implementation and activation phases. Laura's leadership supports BCG's growth in the evolving crisis management market, helping organizations nationwide prepare for all-hazards incidents with proven, scalable technology. With a focus on understanding unique organizational challenges and regulatory requirements, she ensures BCG's solutions align with FEMA guidelines, NIMS principles, and real-world operational needs. Laura's strategic vision reinforces BCG's position as a trusted partner for agencies requiring mission-critical performance, rapid deployment capabilities, and dedicated U.S.-based support for emergency management operations.
What makes BCG's platform NIMS-compliant compared to other crisis management systems?
BCG's DLAN is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability communications standards. This certification ensures the platform adheres to the National Incident Management System framework, supports proper command structure, and facilitates multi-agency coordination exactly as specified in federal guidelines.
Can the platform be deployed on our own secure servers instead of in the cloud?
How does bandwidth-based licensing differ from traditional per-user pricing models?
What training is included with platform implementation?
Is technical support available during emergency activations outside business hours?
How quickly can the system be activated during a crisis event?
Can the platform integrate with our existing CAD, GIS, and communication systems?
What happens to our data when a maintenance contract expires?
Connect with our incident management experts to discuss your organization's emergency operations requirements.
International standard for information security management systems.
Only platform fully compliant with NIMS and ICS standards.
Recognized as one of America's fastest-growing technology companies.
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For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com