As the crisis management landscape evolves toward 2032, organizations across government, healthcare, and corporate sectors require proven, scalable platforms that perform under pressure. Buffalo Computer Graphics delivers mission-critical incident management software trusted by FEMA, the U.S. Coast Guard, and 300+ deployments nationwide—engineered to unite teams, streamline response, and protect communities when every second counts.
Comprehensive solutions for emergency operations centers, field response teams, and mission-critical coordination across all hazards and industries.
Expert-led training in ICS principles, NIMS compliance, and system operations for EOCs, healthcare, transportation, and academic settings. Role-based skill builders and scenario-based exercises delivered by certified emergency management professionals with field and command center experience.
Enhanced 24/7 support with emergency activation coverage, assisted patching, multi-node server support, and 40 annual credits for custom services. Includes priority hot fixes, release webinars, and expedited technical assistance for business-critical incidents.
Premium support featuring 24/7 emergency activation, onsite assistance, rush delivery of critical fixes, and 240 annual service credits. Comprehensive coverage for up to 4 server nodes with dedicated technical resources and priority response for mission-critical deployments.
Onsite emergency response teams deploy to EOCs, DOCs, and field command posts during large-scale incidents. Certified IMT, IMAT, and IMST professionals supplement permanent staff, provide just-in-time training, and ensure operational continuity during crisis situations.
Custom engineering solutions connecting crisis management platforms with existing systems, databases, and communication tools. Decades of integration experience ensure seamless data exchange, unified situational awareness, and enhanced interagency coordination capabilities.
Complete administrative services including user management, role configuration, dashboard creation, performance monitoring, and workflow optimization. Available for implementation projects, specific initiatives, or ongoing full-time system administration.
The crisis management market demands platforms that combine real-time coordination, resource tracking, and secure communications in a single unified system. BCG's DLAN platform stands as the only FEMA NIMS STEP-certified solution, deployed across 300+ sites and proven in hurricanes, wildfires, public health emergencies, and multi-agency incidents. With flexible cloud or on-premise deployment, bandwidth-based licensing that scales with your needs, and U.S.-based engineering support available 24/7, organizations gain a platform built on 43 years of mission-critical software development and real-world emergency management expertise.
Organizations worldwide rely on BCG platforms to protect communities and coordinate critical response operations.
Four decades of engineering excellence, NIMS compliance, and unwavering commitment to mission-critical performance.
The only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with ICS principles and national interoperability standards.
Trusted by FEMA, U.S. Coast Guard, military installations, healthcare systems, and emergency management agencies across the nation and in 10+ countries.
All software development and technical support delivered by experienced in-house teams, ensuring rapid response, security, and customization capabilities without offshore dependencies.
Bandwidth-based licensing model scales with organizational needs instead of restrictive per-seat pricing. Deploy on secure cloud infrastructure or on-premise servers per your security requirements.
Meet the experts guiding BCG's mission-critical platform development.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic engagement initiatives, working directly with public safety agencies, emergency management organizations, and government entities to deliver mission-critical technology solutions. With deep expertise in the emergency management sector, Laura ensures that BCG's incident management systems meet the evolving needs of first responders and operations center personnel. Her role encompasses building partnerships with agencies nationwide, understanding their unique operational challenges, and coordinating the deployment of NIMS-compliant software and support services. Laura's commitment to customer success reflects BCG's core value of answering to customers, not stakeholders. She works closely with the engineering and support teams to translate field requirements into product enhancements, ensuring BCG's solutions remain at the forefront of emergency response technology. Her leadership helps agencies navigate complex procurement processes and implementation timelines while maintaining focus on mission-critical performance.
BCG's DLAN is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability communications standards. This certification ensures the platform adheres to the National Incident Management System framework, supports proper command structure, and facilitates multi-agency coordination exactly as specified in federal guidelines.
Connect with our incident management experts to discuss your organization's emergency operations requirements.
International standard for information security management systems.
Only platform fully compliant with NIMS and ICS standards.
Recognized as one of America's fastest-growing technology companies.
Complete the form below and our incident management specialists will contact you within one business day to discuss your emergency operations requirements, deployment options, and pricing.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.