Emergency Management System for Critical Infrastructure | National Resource Solutions

BCG's DisasterLAN is the only incident management system validated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles. It's ISO 27001-certified, offers flexible cloud or on-premise deployment for maximum security control, and has been proven in 300+ deployments including FEMA, U.S. Coast Guard, and Department of Defense installations. Our system integrates with existing SCADA and monitoring infrastructure while providing the coordination capabilities essential for multi-jurisdictional response.

BCG maintains ISO/IEC 27001:2013 certification and offers both cloud-based and on-premise deployment options to meet your specific security requirements. All software engineering is done in-house by our U.S.-based team, ensuring complete control over the codebase. The system supports role-based access controls, encrypted communications, and can be deployed in air-gapped environments when required by federal security protocols.

All BCG editions include Silver Level support with business-day phone and email assistance. We offer role-based training delivered by certified emergency management professionals with ICS 400-level training and field experience. Upgrade packages include 24/7 emergency activation support, onsite assistance, and dedicated training for ICS protocols, system administration, and scenario-based exercises specific to critical infrastructure incidents.

Yes. BCG's experienced engineering team provides custom integration services to connect DisasterLAN with your existing SCADA systems, infrastructure monitoring platforms, communication tools, and other emergency management technologies. Our modular architecture and decades of custom engineering experience ensure seamless interoperability across your technology ecosystem while maintaining security protocols.

Deployment timelines vary based on your specific requirements, infrastructure complexity, and chosen deployment method (cloud vs. on-premise). Cloud deployments can typically be initiated within weeks, while on-premise installations require additional time for hardware provisioning and security configuration. Our team works closely with you to develop an implementation timeline that minimizes operational disruption while ensuring proper training and system validation.

DisasterLAN is an all-hazards incident management system designed to coordinate response for any emergency affecting critical infrastructure—from cyber attacks and equipment failures to natural disasters, terrorism, and cascading infrastructure dependencies. The system supports operations at Emergency Operations Centers, Department Operations Centers, Incident Command Posts, and private sector facilities with equal effectiveness.

Unlike per-seat pricing that penalizes growth, BCG uses a bandwidth-based licensing model that provides flexibility as your needs evolve. This approach is particularly beneficial for critical infrastructure operators who need to scale user access during emergencies without licensing constraints. We offer various purchasing options including subscription and perpetual licenses to align with your procurement requirements.

Yes. Gold and Platinum support packages include 24/7 emergency activation phone support for critical incidents. Additionally, BCG can deploy Incident Management Assistance Teams (IMAT) directly to your operations center to provide onsite technical support, staff augmentation, and just-in-time training during large-scale emergencies affecting your critical infrastructure. Our teams have experience supporting federal agencies and critical infrastructure operators during actual incidents.