When emergencies strike, every second counts. BCG's Citywide Incident Management System provides a proven, FEMA-compliant platform designed for rapid coordination across agencies, jurisdictions, and command centers. With 300+ deployments nationwide and real-time situational awareness tools, our solution ensures your team can respond decisively whether managing daily operations or large-scale disasters. Built by engineers who understand emergency management, backed by 43 years of mission-critical experience.
Comprehensive incident management capabilities designed to coordinate response, streamline operations, and ensure mission success during any emergency scenario.
Expert-led training covering technical system operations and ICS applications across emergency management, healthcare, transportation, and academic settings. Our trainers include certified Fire, EMS, and Emergency Management professionals with field and EOC experience, trained through ICS 400 level.
Onsite emergency response teams deploy during large-scale incidents to supplement permanent staff and provide just-in-time training. All Hazard Incident Management Teams, IMAT, and IMST available for EOC, DOC, ICP/Field, and private sector operation centers.
Comprehensive exercise planning and execution support to validate your incident management capabilities. Our team provides scenario development, system configuration, and real-time technical support during tabletop, functional, and full-scale exercises.
Professional risk assessment services identifying vulnerabilities and recommending mitigation strategies. Our experts analyze threat landscapes, evaluate organizational readiness, and develop actionable plans to strengthen emergency preparedness and response capabilities.
Custom engineering services connecting your incident management system with existing technology infrastructure. Our experienced team develops integrations with CAD systems, GIS platforms, mass notification tools, and other mission-critical applications.
Dedicated administrative support managing application updates, dashboard creation, performance monitoring, role management, security groups, system configuration, user accounts, and workflow management for seamless operations.
Needs Assessment & Requirements Gathering
Our team conducts a comprehensive analysis of your organization's emergency management structure, existing systems, operational workflows, and specific compliance requirements. We evaluate your jurisdictional needs, multi-agency coordination requirements, and integration points to design a solution that fits your unique operational environment and supports seamless interagency collaboration.
System Configuration & Customization
Role-Based Training & Certification
Testing, Exercise, & Validation
Go-Live Support & Continuous Improvement
Proven performance across 300+ deployments supporting emergency management agencies, military installations, and critical infrastructure operations.
Four decades of engineering excellence delivering mission-critical incident management solutions trusted by FEMA, DoD, and agencies nationwide.
The first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability standards.
Trusted by FEMA, U.S. Coast Guard, DoD, and 300+ agencies across 10+ countries. Our system performs when it matters most, supporting operations from daily incidents to large-scale disasters.
All software engineering performed in-house by our experienced team in Blasdell, New York. ISO/IEC 27001:2013 certified with responsive business-day support and 24/7 emergency activation assistance available.
Choose cloud-hosted or on-premises deployment based on your security requirements and operational preferences. Our bandwidth-based licensing model scales with your organization without per-seat restrictions, providing budget-friendly flexibility.
Dedicated professionals committed to your emergency management success.
Director of Strategic Engagement & Sales
Laura James brings extensive experience in emergency management technology and strategic partnerships to Buffalo Computer Graphics. As Director of Strategic Engagement & Sales, Laura leads efforts to connect emergency management agencies, public safety organizations, and government entities with BCG's proven incident management solutions. Her deep understanding of the challenges facing emergency managers enables her to identify how BCG's FEMA-compliant platform can strengthen operational readiness and response capabilities. Laura works closely with agencies to ensure they receive tailored solutions that address their unique jurisdictional requirements, interoperability needs, and budget considerations. Her commitment to building lasting partnerships has helped expand BCG's footprint across federal, state, local, and tribal emergency management organizations nationwide. Laura's strategic vision continues to position BCG as the trusted partner for mission-critical incident management systems.
What is the incident management system?
An incident management system is a software platform that enables emergency managers to coordinate response activities, maintain situational awareness, manage resources, document actions, and communicate across agencies during emergencies. BCG's system (DisasterLAN/DLAN) is the first and only platform evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles, supporting operations from daily incidents to large-scale disasters.
What is the purpose of a CIMS system?
How long does implementation typically take?
Can the system integrate with our existing CAD and GIS platforms?
What support options are available during active incidents?
Is the system cloud-based or on-premises?
How is the system licensed and priced?
What training is included with the system?
Connect with our team to discuss how BCG's FEMA-compliant incident management system can enhance your organization's preparedness and response.
First and only system fully compliant with NIMS and ICS principles
International standard for information security management systems
Named one of America's Fastest Growing Companies
Discover how BCG's FEMA-compliant platform can transform your emergency management operations. Our team will provide a personalized demonstration tailored to your organization's specific needs and operational environment.
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com