Coordinate fire operations with precision using software built for high-stakes response environments. BCG's fire incident management platform streamlines resource tracking, personnel accountability, and multi-agency coordination during structural fires, wildland incidents, and hazmat emergencies. Trusted by fire departments nationwide, our FEMA-compliant system ensures your command staff has real-time situational awareness when every second counts.
Comprehensive software solutions and support services designed to enhance fire department operations and emergency response effectiveness.
Expert-led training in ICS principles, role-based skills, and scenario-based exercises delivered by fire service professionals with field and EOC experience. All trainers certified through ICS 400 level with expertise in NIMS and National Response Framework.
Enhanced support package with 24/7 emergency activation assistance, business day phone support, server node support, and 40 annual credits for custom services. Includes four cases per year of round-the-clock emergency response support.
Onsite emergency response team deployment during large-scale fire incidents to supplement permanent staff with just-in-time training. Incident Management Teams available for EOC, field command posts, and operation centers.
Comprehensive administrative services including user account management, role configuration, security group management, performance monitoring, dashboard creation, and workflow management tailored to fire department operations.
Custom engineering for seamless integration with existing fire department systems including CAD, records management, and communication platforms. Expert development team with decades of emergency services integration experience.
Planning, facilitation, and technical support for fire department training exercises and multi-agency drills. Comprehensive services to test incident management capabilities and enhance operational readiness.
Fire departments face complex coordination challenges during incidents requiring rapid resource deployment, personnel accountability, and multi-agency collaboration. BCG's incident management software was developed with input from fire service professionals and evaluated as the first and only system fully compliant with FEMA's NIMS STEP program. Our platform provides real-time resource tracking, integrated communication tools, and ICS-aligned command structures that eliminate disconnects between training and actual fireground operations. With flexible deployment options and U.S.-based technical support, your department gains mission-critical capabilities without compromising security or operational control.
Over 300 deployments supporting fire services, emergency management agencies, and first responders across the United States.
Mission-critical software engineered specifically for fire service operations and high-stakes emergency response.
First and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with ICS principles and interoperability standards.
Built with input from fire, EMS, and emergency management professionals with extensive field and EOC operational experience.
Round-the-clock technical assistance during critical incidents with expert support teams who understand fire service urgency and operational requirements.
43 years of engineering excellence serving government agencies, military installations, and fire departments with ISO/IEC 27001:2013 certified security standards.
Meet the experts behind our fire incident management solutions.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic engagement initiatives, bringing extensive experience in emergency management solutions to fire departments and public safety agencies nationwide. As Director of Strategic Engagement & Sales, Laura works directly with fire chiefs, emergency managers, and public safety directors to understand operational challenges and design software solutions that enhance incident command capabilities. Her role encompasses developing strategic partnerships with fire service organizations, coordinating demonstrations of BCG's FEMA-compliant incident management platform, and ensuring fire departments receive tailored solutions that integrate seamlessly with existing operations. Laura's commitment to understanding the unique demands of fire service operations helps BCG deliver software that performs reliably in high-stakes emergency environments. She collaborates closely with BCG's engineering team to translate field requirements into technical capabilities that support firefighter safety, resource accountability, and effective multi-agency coordination during complex incidents.
What software do fire departments use?
Fire departments use incident management systems designed for emergency response coordination. BCG's DisasterLAN (DLAN) is the first and only incident management software evaluated by FEMA's NIMS STEP program as fully compliant with ICS principles. Fire departments nationwide use DLAN for resource tracking, personnel accountability, multi-agency coordination, and incident action planning during structural fires, wildland incidents, hazmat emergencies, and multi-alarm responses.
What is ESO for fire?
How does your fire incident management software integrate with existing CAD systems?
What training is included with the fire incident management software?
Is the software available for cloud deployment or only on-premises?
What support is available during major fire incidents?
How does the software support multi-agency fire operations?
What is the pricing model for fire department software licensing?
Speak with our fire service experts to discuss your department's operational requirements and see the software in action.
Information security management certification
First fully compliant incident management system
Certified U.S. small business enterprise
Contact our team to schedule a demonstration, discuss your department's operational needs, or request technical specifications for procurement evaluation.
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com