DLAN Incident Management System
The only FEMA NIMS STEP-compliant incident management platform with flexible cloud or on-premise deployment, providing real-time situational awareness and ICS-aligned coordination tools for all-hazards response.
Empower your organization with BCG's proven incident management platform designed for real-world crisis response. From emergency operations centers to field operations, our ISO-certified software provides the tools, training, and support you need to coordinate effectively during critical incidents. With over 300 deployments nationwide and 43 years of engineering excellence, we deliver mission-critical solutions that keep your teams connected and your operations resilient.
Comprehensive software, training, and support services designed to enhance your organization's emergency preparedness and response capabilities.
The only FEMA NIMS STEP-compliant incident management platform with flexible cloud or on-premise deployment, providing real-time situational awareness and ICS-aligned coordination tools for all-hazards response.
Expert-led training programs covering system operations, ICS principles, and scenario-based exercises delivered by certified emergency management professionals with field and EOC experience.
Silver, Gold, and Platinum maintenance plans offering escalating levels of phone support, emergency activation assistance, patching services, and dedicated technical resources to keep your systems mission-ready.
On-site incident management teams available for deployment during large-scale emergencies or planned exercises, supplementing your staff with just-in-time expertise and operational continuity.
In-house engineering capabilities to integrate DLAN with your existing systems, third-party tools, and partner platforms, ensuring seamless interoperability across your technology ecosystem.
Professional services for emergency management plan design, risk assessment, mutual aid coordination, and logistics implementation tailored to your organizational structure and hazard profile.
BCG's incident management solutions are engineered by a team that understands the high-stakes nature of emergency response. Our flagship DLAN platform is the only system fully validated by FEMA's NIMS STEP program, ensuring complete compliance with national standards. With flexible licensing that scales with your needs—not seat counts—and deployment options for cloud or on-premise environments, you get enterprise-grade capability without enterprise-grade complexity. Our modular design adapts to organizations of any size, from single-site operations to multi-jurisdictional networks, while proprietary security features protect your most sensitive operational data. Backed by 43 years of engineering excellence and trusted by FEMA, the U.S. Coast Guard, and hundreds of agencies nationwide, BCG delivers software that performs when it matters most.
Discover how organizations across government, healthcare, education, and private sectors rely on BCG's incident management solutions.
Four decades of proven performance in mission-critical environments sets us apart.
The only incident management system evaluated and approved by FEMA's NIMS STEP program, guaranteeing alignment with national standards.
All software development and technical support delivered by our experienced in-house team in Blasdell, NY—no outsourcing, no language barriers.
Choose cloud-hosted or on-premise installation based on your security requirements, with bandwidth-based licensing that grows with your organization.
As a privately held veteran-owned business, we answer to our customers, not shareholders—ensuring decisions prioritize your mission success.
Expert engineers and emergency management professionals dedicated to your mission.
Director of Strategic Engagement & Sales
Laura James joined Buffalo Computer Graphics as Director of Strategic Engagement & Sales, bringing extensive experience in building strategic partnerships and driving growth initiatives in the technology sector. In her role, Laura leads BCG's client engagement strategy, working closely with emergency management agencies, government entities, and commercial organizations to understand their incident management needs and deliver tailored solutions. Her approach combines deep industry knowledge with a customer-first philosophy that aligns perfectly with BCG's commitment to mission-critical performance. Laura's expertise spans solution architecture, stakeholder management, and long-term relationship building, ensuring clients receive not just software, but a true partnership in preparedness. She works collaboratively with BCG's engineering and support teams to translate customer requirements into actionable product enhancements and service offerings. With a focus on innovation and operational excellence, Laura helps organizations nationwide leverage BCG's proven technology to enhance their emergency response capabilities and achieve their resilience goals.
What makes BCG's incident management system NIMS-compliant?
BCG's DLAN system is the first and only incident management platform evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles. This validation ensures the software adheres to national standardized emergency management protocols, facilitating seamless coordination across agencies and jurisdictions during multi-agency responses.
Can the system be deployed on-premise or must it be cloud-hosted?
What industries and organization types use BCG's incident management solutions?
How does BCG's licensing model differ from per-seat pricing?
What training is included with the incident management system?
What level of technical support is available during an active incident?
Can BCG integrate the incident management system with our existing tools?
How quickly can the system be implemented for our organization?
Connect with our incident management experts for a personalized consultation and product demonstration.
Certified information security management system
Recognized as one of America's fastest growing companies
Only incident management system fully compliant with NIMS standards
Contact BCG today to discuss your incident management needs and schedule a personalized demonstration of our FEMA-compliant platform.
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com