When critical incidents strike, every second counts. BCG's proven incident management platform empowers enterprise organizations to coordinate response efforts seamlessly, maintain operational continuity, and protect what matters most. With 300+ deployments worldwide and battle-tested performance in high-stakes environments, our solutions give you the command and control infrastructure needed to navigate any crisis with confidence and precision.
Comprehensive solutions to prepare, respond, and recover from critical incidents with proven technology and expert support.
Expert-led training in ICS principles, role-based skill building, and scenario-based exercises delivered by certified emergency management professionals. Prepare your teams to execute flawlessly when incidents occur.
Deploy experienced Incident Management Teams to supplement your staff during large-scale incidents. Our specialists provide onsite support and just-in-time training at EOCs, DOCs, and corporate operation centers.
Comprehensive risk analysis to identify vulnerabilities, evaluate threats, and develop mitigation strategies tailored to your enterprise's unique operational landscape and critical assets.
Design, facilitate, and evaluate tabletop exercises, functional drills, and full-scale simulations that test your incident response capabilities and reveal opportunities for improvement.
Develop comprehensive, compliant emergency operations plans aligned with NIMS/ICS frameworks and industry best practices, ensuring your organization is prepared for all hazards.
Custom engineering services to integrate incident management capabilities with your existing enterprise systems, ensuring seamless data flow and unified situational awareness across platforms.
BCG's incident management platform is the only solution fully evaluated and validated by FEMA's NIMS STEP program for compliance with national standards. Trusted by federal agencies, Fortune 500 corporations, and critical infrastructure operators, our enterprise-grade software provides the command structure, situational awareness, and resource coordination capabilities essential for managing complex incidents. With flexible cloud or on-premises deployment, bandwidth-based licensing that scales with your needs, and in-house U.S.-based engineering and support teams, BCG delivers the reliability, security, and performance your enterprise demands when business continuity is on the line.
300+ deployments across government, military, healthcare, and corporate sectors worldwide.
Four decades of engineering excellence delivering mission-critical solutions when failure is not an option.
The only incident management system fully evaluated by FEMA's NIMS STEP program, ensuring alignment with national standards and interoperability requirements for enterprise resilience.
ISO/IEC 27001:2013 certified development and deployment processes, with flexible on-premises or secure cloud hosting options that meet the most stringent data protection requirements.
Bandwidth-based pricing that eliminates per-seat costs and flexes with organizational needs, providing predictable budgeting and unlimited user access during critical incidents when you need it most.
Battle-tested across 300+ deployments with FEMA, U.S. Coast Guard, DoD, and major corporations, delivering reliable performance in the highest-stakes scenarios where seconds matter and failure costs lives.
Expert professionals dedicated to your mission-critical success.
Director of Strategic Engagement & Sales
Laura James brings extensive experience in strategic partnerships and enterprise solutions to BCG's leadership team. As Director of Strategic Engagement & Sales, Laura works directly with organizations to understand their unique incident management challenges and architect solutions that align with their operational requirements and strategic objectives. Her expertise in translating complex technical capabilities into business value has helped numerous enterprises enhance their resilience and preparedness posture. Laura's client-focused approach ensures that BCG's 43 years of engineering excellence translates into tangible benefits for organizations managing critical operations. She leads the company's efforts to expand incident management capabilities across corporate, government, and institutional sectors, building long-term partnerships grounded in trust, performance, and shared mission success. With a deep understanding of the evolving threat landscape and regulatory requirements facing modern enterprises, Laura guides clients through the entire lifecycle from initial assessment and solution design through implementation, training, and ongoing optimization of their incident management programs.
What makes BCG's incident management solution FEMA-compliant?
BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability communications standards. This third-party validation ensures our platform meets all federal requirements for incident command structure, resource management, and multi-agency coordination.
Can the platform be deployed on-premises or in the cloud?
How does bandwidth-based licensing work?
What level of support is available during a critical incident?
How quickly can the system be implemented?
Does BCG provide training for our incident management team?
Can the platform integrate with our existing enterprise systems?
What types of organizations use BCG's incident management solutions?
Connect with our incident management specialists to discuss your organization's unique requirements.
International standard for information security management
Only system fully compliant with NIMS and ICS standards
Recognized among America's fastest-growing companies
Complete the form below and our team will respond within one business day to discuss your enterprise resilience requirements and schedule a personalized platform demonstration.
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com