Healthcare organizations face unique challenges in managing critical incidents—from patient safety events to emergency response coordination. BCG's healthcare incident management software provides hospitals and healthcare facilities with NIMS-compliant tools to document, track, and analyze incidents while maintaining regulatory compliance. Our proven platform integrates seamlessly with existing healthcare systems, enabling real-time communication and coordinated response across departments during emergencies, natural disasters, and daily operational incidents.
Comprehensive software solutions and support services designed specifically for healthcare organizations managing critical incidents and emergency operations.
Expert-led training in NIMS-compliant incident management for healthcare settings. Our trainers provide role-based skill building, ICS training up to level 400, and scenario-based exercises tailored to hospital emergency operations and patient safety incident response.
On-site emergency response teams available for deployment during large-scale healthcare incidents. Our Incident Management Support Teams supplement your permanent staff and provide just-in-time training during active emergencies at EOCs, DOCs, and healthcare operation centers.
Comprehensive planning and execution support for healthcare emergency exercises. We help design, facilitate, and evaluate drills and full-scale exercises to test your incident management capabilities and ensure regulatory compliance.
Dedicated administrative support for your healthcare incident management platform. Services include dashboard creation for patient tracking, role management for clinical staff, security group configuration, performance monitoring, and workflow optimization for healthcare-specific processes.
Custom engineering services to integrate incident management capabilities with your existing EHR, patient tracking, and healthcare IT systems. Our experienced team ensures seamless data flow and interoperability across your entire healthcare technology ecosystem.
Comprehensive vulnerability and risk assessments tailored to healthcare environments. Identify potential incident scenarios, evaluate response capabilities, and develop mitigation strategies to protect patients, staff, and critical healthcare operations.
Healthcare facilities require incident management systems that understand the unique complexities of patient care during emergencies. BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles. Our healthcare-focused platform manages everything from patient safety incidents to mass casualty events, providing real-time situational awareness, resource tracking, and coordinated response across clinical and administrative teams. With flexible deployment options—cloud-based or on-premises—and ISO/IEC 27001:2013 certification, we ensure your patient data remains secure while enabling rapid emergency response.
Healthcare organizations nationwide rely on BCG's incident management solutions to protect patients and coordinate emergency response.
Four decades of engineering excellence dedicated to mission-critical incident management solutions.
The only incident management system fully compliant with NIMS and ICS principles, ensuring your healthcare facility meets federal emergency preparedness standards and regulatory requirements.
Built with real-world feedback from hospitals and healthcare emergency managers, our platform addresses unique clinical workflows, patient tracking needs, and healthcare regulatory compliance demands.
All software engineering and technical support provided in-house by our experienced team. Available 24/7 during emergencies with ICS-trained staff who understand healthcare incident command operations.
ISO/IEC 27001:2013 certified with options for cloud-based or on-premises deployment. Bandwidth-based licensing adapts to your facility size and organizational needs without per-seat pricing constraints.
Experienced professionals dedicated to healthcare emergency preparedness and incident management.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic initiatives in expanding incident management solutions across healthcare, government, and commercial sectors. With deep expertise in emergency management software and organizational engagement, Laura works directly with healthcare facilities to understand their unique incident management challenges and design tailored solutions. She collaborates with hospital administrators, emergency managers, and clinical leadership to implement NIMS-compliant platforms that enhance patient safety and emergency response capabilities. Laura's commitment to understanding each healthcare organization's specific needs ensures that BCG's solutions integrate seamlessly with existing clinical workflows while meeting regulatory requirements. Her strategic vision has positioned BCG as a trusted partner for healthcare organizations seeking comprehensive incident management capabilities. Laura's hands-on approach and dedication to customer success have helped numerous hospitals and healthcare systems improve their emergency preparedness and incident response coordination.
How does BCG's healthcare incident management software comply with NIMS and ICS standards?
BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles. Our software follows FEMA guidelines for template-guided Incident Action Plans and supports standardized command structure, ensuring your healthcare facility meets federal emergency preparedness requirements and regulatory compliance standards.
Can the incident management software integrate with our existing hospital EHR and IT systems?
What type of training is included for healthcare staff using the incident management system?
Is 24/7 support available during healthcare emergencies and critical incidents?
What deployment options are available for healthcare organizations concerned about patient data security?
How is the software licensed for healthcare facilities of different sizes?
What is included in the standard maintenance and support package?
How quickly can BCG deploy incident management software for a healthcare facility?
Our emergency management experts are ready to discuss your facility's specific needs and demonstrate how our NIMS-compliant platform can enhance your emergency preparedness.
Contact our team to schedule a demo, discuss your facility's incident management needs, or learn how BCG's FEMA-certified platform can enhance your emergency preparedness capabilities.
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com
For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com