Comprehensive Disaster Case Management Solutions for Emergency Response

BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability communications standards. This means our system aligns with National Incident Management System requirements, supports standardized Incident Command System workflows, and enables seamless multi-agency coordination during emergency responses.

Yes, BCG offers flexible deployment options to meet your security and operational requirements. Our incident management platform can be deployed as a cloud-based solution for rapid implementation and scalability, or as an on-premises installation for organizations requiring enhanced data control and network isolation. Both options provide the same robust functionality and FEMA compliance.

BCG provides comprehensive training through instructors who are experts in emergency management, fire services, and EMS, all trained through ICS 400 level. Training includes role-based skill builders, ICS training, and scenario-based exercises. We also offer tiered maintenance packages with 24/7 emergency activation support, onsite deployment of incident management teams during major events, and ongoing technical assistance from our U.S.-based support team.

Unlike traditional per-seat licensing that restricts user counts, BCG uses a bandwidth-based licensing model that allows unlimited users within your organization. This flexible approach scales with your operational needs, enables whole-community participation during large-scale incidents, and eliminates concerns about license limits during critical emergency activations.

BCG serves a diverse range of emergency response organizations including local, county, state, tribal, and regional emergency management agencies, U.S. military installations, FEMA operations, hospitals and healthcare systems, utilities and critical infrastructure operators, public safety agencies, educational institutions, and corporate emergency operations centers across the United States and in 10+ countries internationally.

Yes, BCG provides custom interoperability and integration services to connect our incident management platform with your existing emergency systems. Our engineering team has decades of experience developing custom integrations for GPS tracking, mass notification systems, inventory management, situational awareness platforms, and other critical emergency response technologies.

BCG's activation support includes deployment of experienced emergency response teams (All Hazard IMT, IMAT, and IMST) to supplement your staff during large-scale incidents. Our teams provide onsite support at EOCs, DOCs, incident command posts, and operations centers, delivering just-in-time training and operational assistance to enhance your response capabilities during critical events.

BCG has 43 years of engineering experience, with emergency management solutions dating back to 2002 when we built the pilot system for Erie County's Emergency Operations Center. Since then, our DisasterLAN platform has grown into a comprehensive all-hazards incident management system with 300+ deployments nationwide. Our longevity provides stability and a proven track record of continuous innovation in the emergency management field.