Incident Management System Training
Expert-led training in NIMS/ICS principles, role-based skill development, and scenario-based exercises delivered by field-experienced emergency managers, fire, and EMS professionals trained through ICS 400 level.
When disaster strikes, coordinated case management is critical to recovery success. BCG delivers proven incident management systems that streamline emergency response workflows, integrate multi-agency coordination, and accelerate restoration efforts. With 43 years of engineering excellence and deployment in 300+ sites nationwide, our FEMA-compliant solutions ensure your team responds faster, recovers smarter, and protects communities more effectively during critical incidents.
Integrated solutions for complete incident lifecycle management, from initial response through long-term recovery coordination.
Expert-led training in NIMS/ICS principles, role-based skill development, and scenario-based exercises delivered by field-experienced emergency managers, fire, and EMS professionals trained through ICS 400 level.
Emergency response teams including All Hazard IMT, IMAT, and IMST available for deployment to EOCs, DOCs, and field operations, supplementing staff and providing just-in-time training during large-scale incidents.
Comprehensive exercise planning, execution, and evaluation services to test and strengthen incident management capabilities, ensuring readiness for real-world emergency scenarios.
Professional hazard analysis, vulnerability assessments, and emergency management plan design and development tailored to your jurisdiction's unique risk profile and operational requirements.
Full-service technical support including application updates, dashboard creation, user account management, workflow configuration, and custom interoperability solutions to connect disparate emergency systems.
Tiered support options from Silver to Platinum levels, featuring 24/7 emergency activation support, assisted patching, priority hot fixes, server node support, and custom service credits.
Emergency response demands technology that works when everything else fails. BCG's disaster case management platform is the first and only incident management system fully compliant with FEMA's NIMS STEP program standards. Our solutions eliminate the disconnect between training and real-world incidents through intuitive workflows, template-guided action plans, and secure deployment options—whether cloud-based or on-premises. With 300+ deployments serving FEMA, U.S. Coast Guard, and emergency agencies nationwide, our systems reduce recovery costs through faster restoration and smarter resource coordination. Built by engineers with 43 years of experience and refined through real-world user feedback, our modular platform scales with your needs from single-agency operations to complex multi-jurisdictional responses.
Organizations nationwide rely on BCG's solutions to manage their most critical emergency operations.
Four decades of engineering excellence delivering mission-critical solutions when communities need them most.
First and only incident management system fully compliant with FEMA's NIMS STEP program, ensuring interoperability and standardized emergency protocols nationwide.
Proven performance in 300+ deployments across U.S. emergency agencies, military installations, and critical infrastructure operations with 43 years of continuous innovation.
U.S.-based technical team with ICS 400-level training providing quick expert support, 24/7 emergency activation assistance, and onsite deployment capabilities during major incidents.
Bandwidth-based pricing instead of restrictive per-seat fees, allowing unlimited users and scalable deployment that flexes with your organizational needs and budget constraints.
Expert professionals dedicated to emergency response excellence.
Director of Strategic Engagement & Sales
Laura James leads BCG's strategic engagement initiatives, working directly with public safety agencies, emergency management organizations, and government entities to deliver mission-critical technology solutions. With deep expertise in the emergency management sector, Laura ensures that BCG's incident management systems meet the evolving needs of first responders and operations center personnel. Her role encompasses building partnerships with agencies nationwide, understanding their unique operational challenges, and coordinating the deployment of NIMS-compliant software and support services. Laura's commitment to customer success reflects BCG's core value of answering to customers, not stakeholders. She works closely with the engineering and support teams to translate field requirements into product enhancements, ensuring BCG's solutions remain at the forefront of emergency response technology. Her leadership helps agencies navigate complex procurement processes and implementation timelines while maintaining focus on mission-critical performance.
BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles and interoperability communications standards. This means our system aligns with National Incident Management System requirements, supports standardized Incident Command System workflows, and enables seamless multi-agency coordination during emergency responses.
Connect with our emergency management experts to discuss your disaster case management needs.
First and only system fully validated by FEMA.
International information security management standard.
Recognized among America's fastest growing companies.
Connect with our team to discuss how BCG's disaster case management solutions can enhance your organization's preparedness and response effectiveness. We'll provide a personalized consultation based on your operational requirements.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.
For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.