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Best AWS Incident Management Platform Integration

Seamlessly integrate your AWS infrastructure with BCG's NIMS-compliant incident management platform. Purpose-built for enterprises requiring secure, scalable cloud integration, our solution connects your AWS environment with proven emergency response workflows. Ensure business continuity with flexible deployment options, ISO 27001-certified security, and real-time coordination across cloud and on-premise operations.

AWS cloud infrastructure integrated with incident management dashboard displaying real-time alerts

Our AWS Integration Services

Complete incident management platform integration for your AWS environment, from deployment to ongoing support.

Interoperability & Integration Services

Custom engineering for seamless AWS integration. Connect your existing AWS services, CloudWatch alerts, and infrastructure with our NIMS-compliant platform. Scalable solutions built with 43 years of engineering expertise.

System Administration Support

Complete AWS environment management including application updates, dashboard creation, performance monitoring, role management, security configuration, and workflow optimization for your integrated incident management system.

Incident Management System Training

Role-based training from ICS-certified experts covering AWS-integrated incident management workflows, scenario-based exercises, and emergency operations center procedures aligned with NIMS and National Response Framework standards.

Gold Level Support Package

Enhanced 24/7 support for AWS deployments with emergency activation assistance, assisted patching, server node support, and 40 annual credits for custom BCG services ensuring maximum uptime.

Platinum Level Support Package

Premium support including 24/7 assistance, 8 onsite support hours annually, rush hot fix delivery, support for up to 4 AWS nodes, and 240 credits for custom services tailored to enterprise needs.

Activation Support

Deploy certified Incident Management Teams to your operations center during large-scale AWS infrastructure incidents. Supplement your staff with experts providing real-time support and just-in-time training during critical events.

NIMS-Compliant Cloud Solution

Enterprise-Grade AWS Integration for Critical Incident Response

BCG delivers the only FEMA-certified incident management system designed for AWS environments. Our ISO 27001-certified platform integrates seamlessly with your AWS infrastructure—CloudWatch, SNS, Lambda, and more—while maintaining the security and compliance standards enterprises demand. With flexible deployment options (cloud or hybrid), bandwidth-based licensing, and U.S.-based engineering support, you get proven incident response workflows connected to modern cloud capabilities. Trusted by FEMA, DoD, and critical infrastructure operators, our AWS integration transforms your cloud environment into a comprehensive command and coordination platform.

Emergency operations center with AWS cloud dashboards and incident management interfaces
Proven in Real-World Incidents

Trusted by Mission-Critical Organizations

300+ deployments across government, military, healthcare, and enterprise sectors rely on BCG integration solutions.

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user
The BCG Advantage

Why Choose BCG for AWS Integration?

Four decades of engineering excellence delivering mission-critical integration solutions.

FEMA-Certified Platform

The only incident management system fully compliant with NIMS STEP program standards, ensuring AWS deployments meet federal emergency response requirements.

ISO 27001 Security

Certified security protocols protect your AWS integration with enterprise-grade data protection, access controls, and compliance frameworks trusted by government and military organizations.

In-House Engineering

All AWS integration development performed by our experienced U.S.-based engineering team with 43 years of custom solutions expertise, ensuring rapid response and seamless implementation.

Flexible Deployment

Deploy on AWS cloud, on-premise, or hybrid configurations with bandwidth-based licensing that scales with your organization—no per-seat pricing constraints limiting your incident response capability.

Meet The Integration Experts

Led by experienced professionals dedicated to your success.

Professional headshot of Laura James, Director of Strategic Engagement & Sales at BCG

Laura James

Director of Strategic Engagement & Sales

Laura James leads BCG's strategic engagement initiatives, working directly with public safety agencies, emergency management organizations, and government entities to deliver mission-critical technology solutions. With deep expertise in the emergency management sector, Laura ensures that BCG's incident management systems meet the evolving needs of first responders and operations center personnel. Her role encompasses building partnerships with agencies nationwide, understanding their unique operational challenges, and coordinating the deployment of NIMS-compliant software and support services. Laura's commitment to customer success reflects BCG's core value of answering to customers, not stakeholders. She works closely with the engineering and support teams to translate field requirements into product enhancements, ensuring BCG's solutions remain at the forefront of emergency response technology. Her leadership helps agencies navigate complex procurement processes and implementation timelines while maintaining focus on mission-critical performance.

Frequently Asked Questions

How does BCG's platform integrate with existing AWS services?

Our custom engineering team builds native integrations with AWS services including CloudWatch for monitoring and alerts, SNS for notifications, Lambda for automated responses, S3 for data storage, and EC2 for compute resources. We create seamless data flows between your AWS infrastructure and our NIMS-compliant incident management platform, ensuring real-time visibility and coordination.

Is the AWS integration FEMA and NIMS compliant?

What security certifications does BCG maintain for AWS integrations?

Can the platform be deployed entirely on AWS or does it require on-premise infrastructure?

What is bandwidth-based licensing and how does it work with AWS?

What level of support is included with AWS integration services?

How long does a typical AWS integration implementation take?

Does BCG provide training for teams using the AWS-integrated platform?

Ready to Integrate Your AWS Environment?

Connect with our integration specialists to discuss your specific AWS architecture and incident management needs.

Certified & Recognized

Awards and Recognition

ISO/IEC 27001:2013 certification badge

ISO/IEC 27001:2013

Information security management certification

FEMA NIMS STEP program compliance certification

FEMA NIMS STEP Compliant

First certified incident management system

Inc 5000 and Technology Fast 500 award recognition

Inc 5000 & Tech Fast 500

Recognized as fastest-growing technology company

Start Your AWS Integration Project Today

Complete the form below and our integration specialists will contact you within one business day to discuss your AWS environment and incident management requirements.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (716) 822-8668. You can also send us a quick email at info@bcgeng.com.