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Comprehensive Safety Audit and Incident Tracking Software Solutions

BCG delivers mission-critical incident management software trusted by FEMA, U.S. Coast Guard, and emergency agencies nationwide. Our comprehensive platform streamlines safety audits, incident tracking, and real-time response coordination with NIMS-compliant tools. With 43 years of proven performance and 300+ deployments, we provide the secure, scalable solutions organizations need to protect lives and assets during high-stakes events.

Emergency operations center with digital incident tracking displays and safety monitoring systems

Our Safety Audit & Incident Tracking Services

Comprehensive software solutions and support services to manage incidents, track safety metrics, and coordinate emergency response operations effectively.

Incident Management System Training

Expert-led training in ICS principles, role-based skill building, and scenario-based exercises. Our trainers are certified through ICS 400 level with real-world field and EOC experience in fire, EMS, and emergency management operations.

Risk Assessment Services

Advanced risk assessment capabilities integrated into your incident management platform, enabling proactive identification of hazards, vulnerability analysis, and mitigation planning to strengthen organizational resilience.

Exercise Support

Comprehensive exercise planning and execution support for testing your incident management systems. We facilitate tabletop exercises, functional drills, and full-scale simulations to validate response capabilities and identify improvement areas.

Activation Support

On-demand deployment of experienced Incident Management Teams (IMT), Incident Management Assistance Teams (IMAT), and support teams to supplement your staff during large-scale incidents with just-in-time training and operational expertise.

System Administration Support

Full-service administrative support including application updates, dashboard creation, performance monitoring, role management, security configuration, user account management, and workflow optimization for seamless operations.

Interoperability & Integration

Custom engineering services to integrate your incident tracking software with existing systems. Our in-house engineering team delivers seamless interoperability solutions backed by decades of custom development experience.

Trusted by FEMA

NIMS-Compliant Software Built for High-Stakes Response

BCG's incident management platform is the first and only system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles. Our software eliminates the disconnect between training and real-world incidents, enabling seamless coordination across agencies. With flexible cloud or on-premises deployment, modular design, and bandwidth-based licensing, our solutions scale with your organization's needs while maintaining the highest security standards through ISO/IEC 27001:2013 certification.

Software interface showing incident command structure and real-time safety tracking
300+ Deployments

Proven Performance

Trusted by emergency agencies, military installations, and critical infrastructure across North America and beyond.

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z

"Excellent Service and products. I like managing and tracking resources at an incident and on blue-sky days. I have not found anything that I dislike at this time."

Public Safety user

"Very Responsive to the client needs. What I like best about DLAN? Customizable modules, Staff responses 24/7, Continued follow up until closer of issue, Assistance with form building, Customer Support from onsite team"

Jay Z
The BCG Advantage

Why Choose BCG?

Four decades of engineering excellence delivering mission-critical software trusted worldwide.

FEMA Certified

The only incident management system fully compliant with NIMS and ICS principles, evaluated and recognized by FEMA's NIMS STEP program.

In-House Engineering

All software development performed by our experienced U.S.-based engineering team, ensuring rapid customization, superior support, and adherence to the highest security standards.

Flexible Licensing

Bandwidth-based pricing model that scales with your needs instead of restrictive per-seat licensing, delivering better value and organizational flexibility.

24/7 Support Available

Quick and expert support on all deployed systems with maintenance packages offering 24/7 emergency activation support, ensuring your team has assistance when critical incidents occur.

Meet The BCG Team

Experienced professionals dedicated to mission-critical software excellence.

Laura James

Director of Strategic Engagement & Sales

Laura James brings extensive expertise in emergency management technology and strategic partnerships to Buffalo Computer Graphics. As Director of Strategic Engagement & Sales, Laura leads BCG's mission to expand the reach of their NIMS-compliant incident management solutions across public safety agencies, military installations, and critical infrastructure organizations. Her deep understanding of the challenges facing emergency management professionals enables her to identify innovative solutions that address real-world operational needs. Laura works closely with customers to ensure BCG's software platforms deliver measurable value in high-stakes environments, from emergency operations centers to field command posts. Her collaborative approach and commitment to customer success have strengthened BCG's position as a trusted partner to agencies responsible for protecting lives and assets. With a focus on building long-term relationships, Laura ensures that every customer receives the tailored support and strategic guidance needed to maximize their investment in BCG's proven incident management technology.

Frequently Asked Questions

What makes BCG's incident management software NIMS-compliant?

BCG's DisasterLAN (DLAN) is the first and only incident management system evaluated by FEMA's NIMS STEP program as fully compliant with NIMS and ICS principles, including interoperability communications standards. This certification ensures seamless integration with national emergency response frameworks.

Can the software be deployed on-premises or in the cloud?

What training is included with the incident management system?

How does bandwidth-based licensing differ from per-seat pricing?

What support options are available during emergencies?

Can BCG integrate with our existing emergency management systems?

How quickly can the system be implemented?

What types of organizations use BCG's incident tracking software?

Ready to Enhance Your Incident Management Capabilities?

Connect with our team to discuss how BCG's proven software solutions can strengthen your safety and response operations.

Certified & Trusted

Awards and Recognition

ISO/IEC 27001:2013 certification logo

ISO/IEC 27001:2013

Information security management certified

FEMA NIMS compliance certification badge

FEMA NIMS Compliant

First NIMS STEP certified system

Inc 5000 fastest growing companies recognition

Inc 5000 Company

Recognized for rapid growth excellence

Get Started with BCG's Incident Management Solutions

Complete the form below and our team will contact you to discuss your organization's specific safety audit and incident tracking needs. We'll provide a tailored demonstration and implementation plan.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (716) 822-8668 You can also send us a quick email at info@bcgeng.com